No matter what Taiwanese electronics company BenQ would have you think. The Chinese text on the attached ad (for one of their mp3 players) reads: "Though the world be destroyed, I will still believe in music."
More at Danwei, Gizmodo, Engadget and steve's remote clickr.
If you would like to tell BenQ what you think about this ad, here is come contact info from their global corporate site (we haven't found any email addresses yet):
Taipei Business Center
18 Jihu Road, Neihu,
Taipei 114, Taiwan
Tel: +886-2-2799-8800
Fax: +886-2-2799-8822
Taoyuan Business Center
157 Shan-Ying Road,
Gueishan, Taoyuan 333,
Taiwan
Tel: +886-3-359-5000
Fax: +886-3-359-9000
BenQ America Corp.
53 Discovery
Irvine, CA 92618
U.S.A.
Tel: +1-949-255-9500
Fax: +1-949-255-9600
BenQ Asia Pacific Corp.
16 Jihu Road, Neihu
Taipei 114, Taiwan
Tel: +886-2-2799-8800
Fax : +886-2-2659-1959
BenQ IT Co., Ltd. (China)
268 Shishan Rd.
Suzhou 215011
China
Tel: +86-512-6807-8800
Fax:+86-512-6824-1351
BenQ Europe B.V.
Ekkersrijt 4130, 5692 DC Son
The Netherlands
Tel: +31-499-750-500
Fax : +31-499-750-599

Week Around the Ists


Yeah, it would be really cute if someone used the Nanjing Massacre to market floor wax.
How utterly tasteless.
http://www.benq.us/support/contact/index.cfm?region=78&query=5
has a submission form so you can join the army of people telling them that they will never buy any of their products. I know I won't.
You would never know that 9-11 was a disaster according to chinese students.
Okay, I'm not getting it, This seems to me to be a message of hope and defiance.
people, relax. It was probably some designer looking for ruins in Google Images, liked that one, took it, Benq's pre-publishing workflow did not include a foreigner for reviewing the work, there you have it.
I work in a media company, it happens all the time, if you don't check what your little sheep do, you end up having something like that.
as far as i know, the media here did not brainwash the people here for months with these images like they did with us in the west, so it's most likely that the responsible people did not know, or remember the pictures or was too young back then to care about it.
me
...p.s.: would it be less bad if it included cartoons of Muhammad as a pig? Selective freedom of speech anyone?
I love it when someone thinks they are an authority because they work at a "media company". I wish you posted your company so I could be careful if I ever did business with your firm -- your caviler approach suggests you have a very poorly developed understanding of branding and marketing – BenQ is doing / has done massive damage to their U.S. brand as this will be picked up by every major media outlet by COB tomorrow. If you don’t check what your sheep are doing – you go out of business.
As for your red herring of the Muslim cartoons….please leave your high school debate tactics at home. Being offended by BenQ capitalizing on the WTC attacks to sell things is not inconsistent with being offended by said cartoons or others.
i think Hollywood movies about 9/11 are a more offensive example of gross capitalism
@you: Welcome to China, you must be new here.
What next? Burning down the Benq HQ? Burning Chinese/Taiwanese flags on the streets? Banning chinese products? Renaming Chinese restaurants to "freedom" restaurants? Shooting Asians in the US?
It's funny how most of you people feel so offended by this, yet can't understand when other nations/cultures feel offended by western media.
P.S.: Did anybody actually see the ad on the benq website? how long has it been there? How long did it take to get offline after it hit the news? How many of the linked blogs in the post actually just copied the photos from each other without verifying that it's still there?
One more thing, I feel very sad that Shanghaiist put such a troll on their blog with absolutely zero background info, zero research and zero editorial work.
It's highly in mature and not something i would have expected from a blog i read daily, nor from somebody who is living here, commenting regularly on the happenings here and overall should have known better.
@ them:
The ad was indeed still on the BenQ website when I posted this early this morning and it was still there not too long ago when I last checked. But now the link (http://www.benq.com.cn/musiq/) that used to house the ad, produces this:
So, hopefully they have pulled the plug on the WTC ad campaign.
As for the rest of your comments, I have no idea what you are talking about. No amount of "background info" would have made me think the ad wasn't offensive and in poor taste.
Thanks for reading Shanghaiist.
THE CHINESE CHEERED ON 9/11.
NEVER FORGET THAT.
@arthur: All of 'em?
You know the answer to that. Of course not, but cheering was not uncommon.
I was in Beijing studying at the time of 9/11 and there was very little "cheering" to be heard actually. Though it was not in the news long and there certainly wasn't an outcry, I never encountered a single cheer of Hooray! I don't know if you're speaking goverment stance or average Chinese citizen, but we all know those two things don't always match up. So let's make sure we know what we're talking about before we make a statement as broad as "The Chinese" cheered on 9/11. because you just sound ignorant.
the ad was clearly in poor taste and hopefully it has run its course. but it's no reason to start making mass generalizations that will only serve to add fuel to a fire.
@kate
You are dead wrong.
I was in Shanghai at the time, and in fact, it was widely cheered. Even now, if you ask around, locals will confirm it, and I know sophisticated, western educated Chinese who have admitted this to me.
Here is an excerpt from an article in the San Francisco Chronicle:
It's not generally remembered in the United States that China was one of the few countries where students lit fireworks and celebrated through the night when the Sept. 11 attacks occurred. Many explanations were offered, but the most plausible is the deepening resentment this ancient but wounded nation bears toward the brash superpower of the United States.
China's simmering anti-Americanism is different from Europe's. The protesters who blockade U.S. embassies in European capitals rage against the new America that President Bush molded in response to the attacks, because they see it as nurturing the atavistic forces of mercantilism, militarism and prejudice, which they believe twice ruined Europe.
The Chinese who rejoiced as the twin towers crumbled didn't really find anything objectionable about U.S. power. They just resented the fact that they weren't the ones wielding it, and so they cheered the people who, for that one day, turned the tables on China's strategic competitor.
I have no doubt there were those in China who were deeply saddened or sickened by the attacks, as were people on every continent as they observed the slaughter of innocents. Nonetheless, the popular celebrations of 9/11 in China were notable.
Well, bit of a cock up I guess for those people that it offends... personally I didn't recognise the photo when i first saw the ad... and still don't, but I'll take your word for it. Wasn't planning to buy BenQ anyway
when 911 happened, my first reaction was, someone MUST'VE BEEN KIDDING !!! some kind of special effects ...
but, it was true and it was horrible.
school was cancelled, and we just went home, a lot of people started crying on campus....
those people who call themselves, worriers, why did they pick civilian places to attack except the Pen.
cowards.
What's awesome is that so many Americans are outraged by this but then turn around and have a condescending attitude towards what others find offensive and racist.
"That's wrong to use the WTC ruins!"
"Asian Americans should stop complaining! They have it good!"
Apparently, the "Golden Rule" doesn't apply to Americans.
@them/@me:
You seem likely a generally smart fellow, so here are a few points of advice:
1) Pick up a good marketing textbook. Kotler and Keller’s Marketing Management is widely considered the standard and is available here in Shanghai.
2) Be more open minded. I’m willing to wager you have entered what old china hands call the “sophomore period”, which is typically someone who has been in China between 1-5 years, may have spent a semester or two at a Chinese uni and now thinks they are China experts. No one is a china expert and the sooner you come to accept that the happier and more successful you will be. Likewise be wary of evaluating the worth of someone or their opinion based on how long they have been in China (see your: “You must be new here”). I have seen plenty of examples of expats who have been in China for 10+ years and have been simply useless. Conversely I have seen people who had only been in-country for 2 days who got and were adding real value added results. My point is don’t view your “length of tour” as some sort of expert certification – it will get you into trouble and you will miss out on some of the most powerful insights which can only come from outsiders.
3) Stop thinking of it as “here” and “there”. It is an outdated thought modality that truly successful people, whether it be Business, non-profit, or “media”, have long ago abandoned. Examine your prejudices and let them fall away.
4) Drop the cheap debate tricks and exercise your grey matter. Responding to a post with, what next ….shooting Asians in the U.S. is a sad play on the old high school debate trick of if you think/say x you must be a NAZI. Instead open your mind and think rather than taking the easy knee jerk reaction way out of a situation. Nowhere did I suggest the things you said and comment was a cheap shot – I would encourage you to begin to practice raising your though process above such a simple one. For the record I would be just as offended if a U.S./Euro/ etc. company had run the ad campaign (see #3 above).
Good luck in developing your China career, it’s a though row to hoe but if you take some of these points in mind it will help.
@Kevin
What kind of logic takes us from WTC to Asian Americans to the Golden Rule? What Asian Americans are you talking about?
@them
"It's highly in mature and not something i would have expected from a blog i read daily, nor from somebody who is living here, commenting regularly on the happenings here and overall should have known better."
"in mature?" Did you mean "immature"?
If you read Shanghaiist daily wouldn't you know that the majority of their posts don't involve vast amounts of research? Their function is not to go for the gory details that make for the Pulitzer prize type reports.
Very cool ad. 9ii was an inside job, anyways. Bush & co should be the ones ashamed of this travesty of humanity.
@Kevin
what does the Asian Americans have to do with the Golden Rule or WTC ?
dont get it
American culture demonizes, insults and emasculates Asian males on a level that is well beyond acceptance, then develops creepy fetishes based on pedophilic tendancies for Asian females. And yes, this has nothing to do with the ad, but when you've been taking it up the *ss from Western culture for as long as I have, it's difficult to feel empathy for those offended by the use of the WTC photo. How many Americans do you think would cheer on the collapse of China's growing economic power? How many Americans would cheer on the notion of returning all of China's citizens to a life of poverty? Most of my neighbors certainly would.
@James:
Interesting. Could you please tell me how the following 3 points are consistent with your argument of pervasive discrimination?
*The election of an Asian American as governor of Washington state which has an Asian population ~5% http://www.pbs.org/searching/gov_main.html
* Asians constitute around 20% of students in the Ivy League despite being only about 5% of the population http://en.wikipedia.org/wiki/Asian_american#In_education
*On average, Asian Americans have the highest income and the highest education level in the United States than any other ethnic group, including whites (http://en.wikipedia.org/wiki/Asian_american#In_income)
I’m not arguing with you that discrimination against people of Asian decent in the U.S. isn't a problem, rather I’m just try to understand how these 3 simple facts fit into your argument that discrimination against Asian Americans is no overwhelming and pervasive as to justify capitalizing (or even celebrating) the murder of innocent civilians’ (many of whom were Asian Americans bwt).
James, you need to gather up some cash and to go Las Vegas right now.
Mickey, I should be more clear, my apologies. In no way do I justify capitalizing on, or even celebrating the murder of innocents -- ever. I don't like the ad, I fault the company for for bad judgement and taste, but I've seen far worse in my life. What's frustrating is how little recognition there is among Americans that they themselves are the world's leaders when it comes to cultural insensitivity.
Regarding your three points, there's a lot to like about them, especially being Asian. Model minority status certainly has it's benefits. But if you dig a little deeper, there are some other things to consider.
Yes, Asians do well academically. But there evidence that suggests some schools have more "rigorous" standards for Asian applicants. Check out Daniel Golden's "The Price of Admission".
The income statistics for Asian Americans is pretty impressive I admit. But I recently came across a study (sorry the particulars escape me at the moment) indicating that when you compare wages based on qualifications, education, and experience, Asian Americans earn less than their Caucasian and Hispanic counterparts.
The ad is in bad taste and is a bit of a marketing fuckup to say the least. But agree completely with the comments on how western countries often have no clue how the things they do also offend other nations. America and it's citizens behaviour towards France a few years back was both appalling and utterly utterly childish for a supposed 'advanced nation'.
I think that the word 'unsettling' best describes my feeling after seeing this ad. I don't think it was a good idea, but I don't think it was entirely bad. (Just look at how much we're talking about it. The ad was effective at least in that.) And if you look at the (English) words, they have a kind of positive meaning--the world has been destroyed, but we can move on.
I'll just ignore all the tangents and get straight to me response to the person who said the ad was a slip up because some media people "forgot" to check the work of the "little underlings."
Like you, I've worked in media, and there is nothing but checking and double checking of advertising visuals, ESPECIALLY those that are worldwide. Even nationwide, for that matter.
It's not that they didn't check, it's that they DID check and also approved it!! Don't make excuses here. That BenQ ad was just 1) bad judgement on some upper management media side, creative side, and also client side and 2) the people making the approvals obviously don't have enough marketing experience or worldwide experience to know it would very much so offend a large audience.
Anyway. 2cents.
oh please. yes 9/11 was horrific, but please stop glorifying spilt american blood just because it's american blood. worse goes on every day and no one says a thing about it.
Western culture insensitive to others? Asians pushed to the side in a color-blind west? No, say it ain't so: http://www.usatoday.com/life/television/reviews/2006-12-07-tsunami_x.htm
Joon makes an interesting point. But I guess, looking at all these posts with a cool head what I'd like to know more about is the use of history's tragic images in marketing and advertising both here in China and abroad. I have noticed an influx, for example, of Cultural Revolution-stylized ads for everything from shampoo to electronics, though that history was also a horrific one for many who lived through it. Can anyone lead me to more examples.
I think advertising like this doesn't consider the human element of these tragedies. Rather, it capitalizes on the idea. Cultural Revolution = unity, pride in country, a move towards a certain independence in the world. 9-11 = the collapse of a bully empire that no one dreamed they could touch.
Any others?
Yes, Joon makes an interesting assertion, albeit WRONG. To claim that anything remotely on the scale of 9/11--much less "worse"--happens "everyday" is just childish and naive. Perhaps, by "everyday" you meant "frequently," but that too is just a simple-minded, emotional nonsense.
Even if you do a simple body-count, seldom do events occur that take the lives of 3,000 innocent people. If you want to look at the economic impact, seldom does a single event, on a single day destroy trillions of dollars. If you want to look at the social impact, 9/11 changed American society and societies beyond its borders in fundamental ways, mostly negative. If you want to look at it politically, never has a group of 19 individuals perpetrated an act so vicious, dramatic, violent, and calculated to upset the entire world-order with repercussions for a hundred years hereafter.
Please, save your Michael Moore 4th-grade interpretation of world events.
a hundred years after? i wasn't aware you had a crystal ball.
Perhaps that was a little over-the-top on my part. You are right: I've no crystal ball. However, major institutional changes (creation of new government departments and posts -- DNI, DHS, for example; shifts in international institutions and the creation of new ones) and paradigm shifts in politics and defense doctrines tend to have lasting, far-reaching effects. Moreover, consider the amount of R&D has been put into 9/11 related security problems and the creation of new technologies and systems to address the problem, and you can see large, lasting ripple-effects. Consider WWII and the changes it precipitated (the creation of the UN and IMF for example) and you can see why I would say 100 years.