Shanghaiist: HK "Airport Auntie" gets apology, ticket upgrade from Cathay

McLustin

Sun, 08 Mar 2009 12:24:28 +0700

I agree. It wasn't the employee that caused her "untold embarrassment," it was her own behavior.

lasecondababele

Sun, 08 Mar 2009 11:51:15 +0700

What a shame. I would have given the employee a raise instead. People should be held accountable for their own actions, even when it implies public derision. Shame on Cathay Pacific.

This Ridiculous World

Sat, 07 Mar 2009 20:29:49 +0700

We've seen some upset people in airports. Last year, after the spring festival transportation mess, we watched a woman go berserk on an airline employee in the Guangzhou airport, punching and kicking and everything. There were a number of cellphone cameras out - I wouldn't be surprised to find it on youtube somewhere.

jamar

Fri, 06 Mar 2009 23:03:51 +0700

Well, all's well that ends well, I guess. But the Youtube comments were truly depressing- seriously, just because she's not from HK doesn't make it OK to rip her a new one online for expressing frustration at a screw-up.