A 60-year-old Shanghai woman told China Central Television (CCTV) that she called the police after a store refused to give her a refund for 50 packages of salt that she bought last week.
“I bought this salt at six yuan ($0.91) per pack. Then I heard the supply of salt was not tight so I want a refund,” the woman, who was not identified by name, said in a phone interview.
A supermarket manager was quoted as telling the Beijing Youth Daily that his store was turning away angry customers and their bags of salt.
“The national regulations on returning food are very strict. No refund is allowed unless there is a quality problem. So our supermarket will not give refunds for this salt,” said the manager, who was also not named.
Similar “refund rushes” were playing out in southwest Sichuan, eastern Zhejiang and Guangdong provinces, the newspaper said.