Passengers travelling on Line 10 of the Shanghai Metro were spared a heart attack on Thursday evening when they got off the train in one piece after it went on the wrong track at the Longxi Road station line split.
Instead of heading towards the Hangzhong Road station, the train took off in the direction of the Shanghai Railway station. When passengers discovered the error, some of them immediately took to Weibo to tell the world what had happened (as if the control station would be reading their tweets!) and to complain that no announcement had been made over the loudspeaker.
To make matters worse, the train even started to run backwards for a distance after arriving at the Shanghai Zoo station, causing passengers on board to freak out as images of Saturday’s Wenzhou train collision flashed through their collective minds.
It was not until everyone arrived at the Shanghai Railway station were they told via an announcement to take the next train back towards Longxi Road.
Yesterday, Shanghai Metro took to where else but Sina Weibo to apologise for the situation and clarify what had happened (see here, here, here and here). It said that the metro system was undergoing a signalling systems upgrade and testing, and that the train had mistakenly acted on a signal that was meant for the prior train heading towards Shanghai Railway station.
Shanghai Metro also added that it was working closely with the systems supplier to ensure that a similar incident would not happen again in the future. The supplier, it clarified, was not the Beijing National Railway Research & Design Institute of Signal & Communication Co Ltd, which is now being blamed for the ill-fated high-speed trains that recently crashed in Wenzhou. The Beijing company recently earned the ire of journalists it invited to its trainwreck of a press conference.