The Shanghai Metro was plunged into chaos yesterday after an electrical fault stranded over 500 passengers inside a tunnel on Line 2, causing congestion across the network.
According to NetEase, at around 11:30 the pantograph atop a train running between Zhangjiang High Technology Park station and Jinke Road station malfunctioned, cutting all power to the unit. While no-one was injured, the 560 passengers aboard had to be evacuated by police and fire officers, eventually exiting the tunnel at Zhangjiang High Technology Park station.
Technicians were immediately called to remove the faulty pantograph, but only five hours later were they able to free the train. Normal service on Line 2 was not resumed until over an hour later. While the line remained blocked, a fleet of shuttle buses were dispatched to take westbound passengers from Shanghai Science and Technology Museum to Longyang Road and Guanglan Road stations.
Speaking with the Shanghai Daily, the Metro operator stated that anyone inconvenienced by the breakdown is entitled to a full refund on their ticket, which they should claim within seven days at any Metro station.
By Dominic Jackson
[Images via NetEase]