We know how it can be sometimes living as a foreigner in Shanghai on the days when even those simplest of everyday tasks appear absolutely impossible. Equipped with less-than-fluent Mandarin in a strange, new land buying the right SIM card can look like a Sissyphusian chore, while setting up your own home internet and mobile phone service the way you want can seem just plain hopeless.
But it doesn’t actually have to be that difficult. Because China Telecom has your back. Yup, that’s China Telecom, the state-owned giant who’s the world’s largest broadband, fixed line and CDMA mobile operator with a customer base larger than the population of Brazil. They are the first Chinese telecom provider to have gone through the trouble of making everything a lot easier for little old us—the lost laowai.
So, instead of queuing up at your neighborhood mobile shop to hopelessly practice your miming skills with the befuddled shopkeeper, simply give China Telecom a call to conveniently set up your mobile phone and broadband. Their Shanghai Expat Hotline is manned by a professional international team of real English speakers who can fluently help you out with your problems without the need for a game of charades. Wait, don’t like talking on the phone? Just send them an email, that works too.
If you are looking for more information, you can log on to China Telecom’s brand new English language portal. It’s in beta mode right now, but it looks to us to be uncluttered, intuitive and descriptive with comprehensive breakdowns of their mobile plans, broadband service options and handsets. They’ve also got an array of options geared specifically toward Shanghai’s dynamic foreign crowd including refreshingly straightforward flexible contracts options, family bundle plans, and Pay-As-You-Go options. For the globe-trotting frequent flyers, there’s even dual SIM handsets on offer perfect for seamless travel and transition. All in all, enough helpful options to please new-comers and old China hands alike.
Cut down on your bad China days and check out China Telecom’s brand new website or give their brand-new hotline a call at 4008-219-009 between 0900 and 1900 on weekdays.