An argument that ensued at a hotpot restaurant in Wenzhou was blown way out of proportion, resulting in a female customer, surnamed Lin, being sent to intensive care with severe burns to 42 percent of her body, mainly to the head and upper body. CCTV News posted details of the story and distressing pictures of what resulted from the dispute.
The waiter, identified by police as a teenager named Zhu, was reportedly reacting to Lin’s complaints about his service. You can watch the situation escalate in the video posted below.
At first, Zhu walked away as Lin was complaining to him, so she began typing her comments using her phone, referencing one of the restaurant managers on a social networking site. Online ratings are a big factor in the competitive restaurant business of China as most customers choose where to eat by reading customer reviews. Immediately after viewing her post online, the raging young waiter took revenge by storming back at her with a bowl of boiling soup, pouring it over her head, pulling her to the ground and furiously beating her.
Fellow customers pried the boy off her before he could do any more damage. Lin was eating at the restaurant with her family at the time, including mother and seven-year-old daughter.
Lin’s mother recalled, “By the time the ambulance arrived he still had a horrible grin on his face”. Police, who took Zhu into custody, have said that since the boy is under 18 years of age he may get away without criminal charges.
by Dan Cunningham