A homeless woman who sought refuge at a McDonald’s branch in Kowloon who slumped over and died went unnoticed by staff and customers for more than seven hours.
According to SCMP, the woman entered the Ping Shek Estate branch of McDonalds at 8:39 a.m. on September 2. CCTV footage shows that while seated near the bathroom, the woman suddenly collapsed over a table at around 1:20 a.m. yesterday morning.
It was not until later that morning at around 8:30 a.m. that a McDonald’s employee called emergency services after finding the woman unconscious and cold at the table. She was confirmed dead at the scene. In the 24 hour period that she was in the restaurant, no customers or member of staff approached the woman to see if she had a problem.
The restaurant remained busy as police arrived on the scene. The area she had sat in was cordoned off and customers continued to sit inside and eat. Her body was taken away to a mortuary through the back door at around 11:30 a.m.
The woman is aged around 50 to 60 years and is believed to be a street-sleeper who regularly spent her nights in McDonald’s. As she was found with no identification documents, police are appealing for any information that might help their investigation.
When asked how the woman could have sat there for 24 hours without staff checking on her, a spokesman for McDonald’s replied: “In order to provide a pleasant dining environment, we would not disturb our customers, but our service will be offered promptly upon request.”