Dealing with your child’s medical emergencies is nerve-racking, especially when you’re in a foreign country. Understanding simple ways to stay prepared in case you child gets hurt can save you time, heartache, and make your child’s recovery faster. Here are 8 tips for dealing with your child’s medical emergency in Shanghai – brought to you by The CareVoice, your free medical app for finding the most transparent healthcare in Shanghai.
1. Know how to contact emergency services
If you get into an emergency it is important to quickly be able to contact emergency services. Have the numbers for emergency services in Shanghai handy and reachable at all times. You can keep it in a central place in your home, or make an emergency card that fits in your wallet with the information.
Number for emergency services:
Medical emergency rescue (ambulance): 120,
Fire department: 119,
USA Poison Control Center: (+1) 800-222-1222
2. Bring a sheet with your child’s key information on it
This sheet should include the child’s name, date of birth, passport number, blood type, known allergies, and health insurance policy number and phone number. Also include the mother and father’s contact information and mobile phone numbers. Lastly, make sure to bring your child’s passport and insurance card. We’ve prepared a template for your child’s key information.
3. Learn Chinese vocabulary related to medical emergencies
When you’re caught in an emergency medical situation with your child, knowing some basic Mandarin terms about medical emergencies can help you speed up the care and treatment of your child. “Emergency” in Chinese is 紧急 (Jǐnjí), “emergency room” in Chinese is 急诊 (Jízhěn), and “ambulance” is 救护车 (jiùhùchē).
4. Don’t wait for the hospital ambulance for certain emergencies
Hospital ambulances in Shanghai and China are notorious for coming late and being bad. Since private companies operate them, they cost additional fees if you call them. Due to this, be aware that you will need to pay the ambulance additional 100-200RMB once they deliver your child to the hospital. If you can avoid using an ambulance, call a driver or taxi.
5. Understand when it is appropriate to call an ambulance
There are situations where your child will need an ambulance. If your child has a major trauma where he or she needs to lay down flat, a hard neck board, or oxygen you should call an ambulance. Make sure to specially mention you need a hard neck board if it is the case.
6. Have cash and other payment methods ready in your home at all times
Make sure you know which payment methods are accepted by the hospital you are going to. Have a Chinese debit or credit card (Union Pay) in case the hospital does not take foreign cards. Once you arrive in China, set up Chinese cards so you have this payment method available. Since hospitals also take cash, have 20,000RMB in cash stashed away in your home for these kinds of emergencies. Some hospitals will require paying a deposit in cash before treatment, so having cash available is important.
7. Understand which hospitals specialize in treating your child’s present emergency
Shanghai Children’s Hospital specializes in emergency and trauma situations. It is a level-one full-service trauma children’s hospital in Putuo.
Address: 355, Luding Road (near Tongpu Road), Putuo District, Shanghai //上海市普陀泸定路355号，近同普路
Contact: 021 6247 4880
8. If you have an Ayi, get this information in Chinese
You’re not always with your child. For those times that your Ayi is looking over your child, making sure she understands these tips is crucial. To save you the time of translating it into Chinese, we’ve prepared a full dual language emergency guide for you.
The CareVoice is a free, social-based mobile app for finding hospitals, doctors and treatments in China. You can anonymously review you healthcare experiences, and read other reviews to better inform your future decisions. The CareVoice mission is to bring transparency to China’s healthcare, and help its community make better decisions for their healthcare experience.
Download The CareVoice on your Apple or Android device to find hospitals, doctors and treatments that suit you best, and to share your experience with others.