It isn’t very often that you see a Chinese tech giant build an app that specifically caters to expats living in China, so imagine our surprise when we found out that online hypermarket Yihaodian (YHD) now has an all English app.
Founded in 2008 by two former Dell executives, the online groceries superstore received its first investment by Walmart in 2011 and subsequently came to be fully acquired by the retail behemoth in 2015. Less than a year later though, Walmart sold Yihaodian to JD.com, China’s second-largest e-commerce firm. Yihaodian’s new owner quickly gave it a huge shot in the arm with a one billion yuan promotional budget, coupled with aggressive low prices to consolidate its position in online retail.
Having transformed the grocery buying experience for millions of Chinese people, Yihaodian is now bringing more than 100,000 selected items — from fresh food to daily household necessities — to expats, promising to deliver packages to your door in less than 24 hours.
Aside from being a massive time-saver, you’ll be able to save a good chunk of your hard-earned renminbi too. Shanghaiist did a quick price comparison with some of the other online expat supermarkets for our most frequently-purchased household items, and we’re happy to report there are some very significant price savings to be had. To top it all off, they’ve got regular deals and discounts too, which we’re now happily using to stock up on stuff at the office.
Now let’s take a closer look at how this app works.
From the user interface to product search down to customer service, everything is in English! No more fumbling around with online translators and sounding like a kindergartener!
Feeling homesick? Get some of your favorite goodies and snacks from home! We poked around for some of the stuff that we were really missing and were pleasantly surprised by what we found! You try it for yourself and tell us what good stuff you’ve found in the comment section below.
With over 100,000 items available on the app, you’ll be able to enjoy the exact same discounts and deals as Chinese users — with zero markup. How refreshing is that for a change!
Delivery is free for all orders over ¥68 and under 10kg. There’s a 7-day free-return policy too.
Payment is simple and fuss-free with WeChat Pay, and if you don’t have that set up, you could also opt to pay with your UnionPay card. And if all of that is still too troublesome for you, you can even choose to pay cash on delivery.
With several warehouses located throughout Shanghai to store their fresh produce, consumer goods, digital products and frozen goods, Yihaodian is backed by an amazing logistics backbone that makes second-day deliveries. It’s like magic!
Here’s how to get ¥30 off your first order!
2. Click on Account / Live Chat
3. Ask the customer service officer for your ￥30 voucher!
Shanghaiist is giving away thirty ¥100 vouchers!
Here’s how you get one.
2. Screenshot the post and send it to Shanghaiist’s WeChat official account
(See our QR code here.)
3. Tell us what you like or dislike about the new YHD English app.