While hellish flight delays are nothing out of the ordinary at airports in China, Chinese airlines at least continue to manage to surprise travelers with the reasons behind these delays.
A Hainan Airlines flight that was scheduled to depart Chengdu for Los Angeles on the evening of September 10th ended up being delayed until well into the next day, possibly because the flight captain had brought his personal passport, rather than his service one.
The grueling 15-hour delay affected a total of 150 passengers with many saying that it had caused problems with their itineraries in the United States, including the loss of prepaid accommodation and transportation costs. To make up for it, Hainan Airlines paid each passenger 500 yuan in compensation.
While a staff member did confirm that the delay was “the fault of Hainan Airlines,” the exact reason was not officially stated. However, a handful of passengers have alleged that the real reason for the delay was that the captain had brought the wrong passport, claiming to have heard this piece of information from a staff member with an employee ID card. It’s not clear how something like this would take 15 HOURS to sort out.
Hainan Airlines has yet to confirm this claim, but they have assured everyone that they are hard at work investigating the specific reasons for the delay.
In a report earlier this year, Hainan Airlines was listed as one of the world’s ten worst airlines when it comes to flight delays, along with three other Chinese airlines, but hey, at least they have some classy uniforms.
By Máté Mohos
[Images via Chengdu Business Daily]
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