One Changsha couple recently discovered the consequences of posting a bad restaurant review online.
Last Tuesday evening, a woman, surnamed Yu, had a few friends over to her mahjong parlor in the Hunan capital. To feed them, she ordered some barbeque online. However, Yu and her friends didn’t like the food much, complaining that it didn’t taste good or fresh, a local news channel reported.
The next day, she wrote a negative review of the restaurant on the food delivery platform she had used, complaining that she had never before tasted barbeque that was so bad. A short time later, she received a call asking if she was the one who had made the review. When she confirmed that she was, the caller did not ask her to take it down.
But, that evening around 8 pm, seven or eight men armed with clubs crashed into her mahjong parlor and began questioning, harassing and threatening her. After hearing the racket, Yu’s husband rushed in and confronted the strangers. Things escalated from there, ending with the husband being brutally beaten and smashed over the head by the thugs.
The men fled before police could arrive. Yu’s husband was rushed to the hospital where he was transferred to the ICU with serious brain injuries. He is now reported to be in stable condition.
Police quickly went calling on the barbeque restaurant’s owner, who admitted to sending the thugs after the couple, explaining that the late night food delivery business was extremely competitive and it was worth it for him to get that review taken down or it would really hurt his restaurant’s reputation.
An investigation into the case is ongoing.
Last year, a restaurant owner in Chengdu allegedly retaliated against a negative online review in a less aggressive way, by attacking the dissatisfied customer’s door.
[Images via Sina]
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