One Hainan woman recently had a rather bad day on Saturday. Not only was her food more than two hours late in arriving, but she was also then beaten bloody by the delivery guy.
The woman, pseudonymed Xiao He, ordered a meal on Saturday evening at 6:07 pm through the popular Ele.me food delivery app. The restaurant was located only 10 minutes away from her flat in Haikou, so she assumed it wouldn’t take long, the Southern Metropolis Daily reported.
However, the woman, a recent university graduate, was kept waiting for hours. She tried calling several times to inquire about her order, but each time the delivery man was dismissive and even abusive towards her.
Finally, at around 8:20 pm, she went to pick up her food in person with the delivery guy saying that he would meet her outside the restaurant entrance. Once there, he became angry after she asked his name. Believing that she would write a negative review about him, the man grabbed his bike lock and began beating her over the head with it.
Fortunately, the restaurant owner quickly intervened and restrained the angry delivery man, and the woman’s friends arrived to take her to the hospital.
And so, rather than enjoying a pleasant meal on Saturday evening, the woman was left covered in blood with head injuries and a hospital bill of 2,000 yuan. Presumably, she was still hungry as well.
Police are apparently still looking for the delivery guy with help from Ele.me who have fired their employee.
China’s home delivery boom, powered by an estimated three million couriers, has made things much more convenient for residents, but also a bit more dangerous with the industry valuing speed over safety as accidents have piled up.
However, the highly-competitive industry can also be dangerous to consumers in other ways. Last month, a husband was nearly beaten to death by a group of thugs after his wife left a bad restaurant review online with the restaurant’s owner explaining that he was concerned the review would hurt his eatery’s fine reputation.
[Images via Southern Metropolis Daily]
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