A major Japanese cosmetics maker has issued an apology after a photo went viral on Chinese social media over the weekend of a sign “banning” Chinese people from entering one of its stores.
Pola, which has more than 4,000 locations across Japan and plans on expanding into China in the near future, apologized for the offensive handwritten sign which reads: “No entry by Chinese people” in Japanese, though its meaning is easily understandable for those who read Chinese characters as well.
The company said that after an investigation is completed, it will mete out punishments. Reportedly, the store in question, located in Aichi Prefecture, has already been closed.
This is just the latest clash between Japanese businesses and Chinese shoppers as more and more Chinese travel to Japan each year to purchase (or steal) higher-quality products than they can find back home — a trend that has its pros and cons.
However, at least one Japanese brand has no apparent interest in profiting from this influx of Chinese cash. Chinese netizens initiated a boycott against the APA hotel chain earlier this year for its refusal to remove books denying the Nanjing Massacre and “comfort women” from its rooms — books which were written by the hotel group’s own CEO.