Results tagged “customerservice”

Jiangsu Satellite tells us of the roller coaster ride a young stock investor had recently. One morning, Mr Peng, while checking his stocks online, found RMB900 million mysteriously credited to his account. Shocked (but pleasantly surprised), Peng didn't know what to think and went about his work. A few hours later, when he checked on his account again just to make sure he wasn't dreaming, all RMB900 million had disappeared, along with the over RMB4,000......

We received the following email from a reader this morning:I was very surprise to try to connect to the english version of the DELL website in China. here is the answer: "Please kindly be informed that Dell China English website has been shut down." Do you have any news on this? i order my dell 5 months ago on this website, without any problem in english). What will be the interest of removing one language for dell? too much order from foreigner in China? Weird... Well, we cannot for the life of......

A while ago we stopped getting those helpful reminders from China Mobile when our cellphone started approaching zero in the funds department. After a couple months of sheepish thank you's to the wife for helping us recharge, we thought it was about time to get them back. It turns out to be a simple matter of sending an SMS of "10086" to 10086, China Mobile's customer service number and navigating the Chinese-only menus. We discovered that the essential steps are as follows: 1. Send "1113" to 10086. 2. Wait to get a message......

Good Boonna Café: We miss bohemian charm like we miss an old-fashioned milkshake. Luckily, Boonna Café (open in two locations; Boonna 1 is on Xinle Lu, Boonna 2 on West Fuxing Lu, directly across from JZ Club) has both in spades, not to mention attentive waitstaff, a Mac G4 (how often do you see one of those in a coffee shop?), and no cell phone rings set to the blare of (bad) Korean pop. Yet. Prime rib hash at Moon River Diner: Mmmm. We found ourselves with dog in tow out in Gubei on......

Now that we are on a monthly SMS plan, Shanghaiist is pretty happy with our cell phone situation: Our bill is down, spirit is up, and our social calendar is packed as ever — maybe the last two items don’t have that much to do with China Mobile, now the world’s largest wireless company. But, apparently not everyone is enamored with the mobile communication behemoth as we are. One person in particular has gone out of his way to make his displeasure heard, or seen, in this case. If you visited China Mobile’s

Shanghaiist recently caught wind of an article in the magazine Fast Company called "The Gucci-Killers", which we at first thought referred to some obscure antiglobalization terrorist group but was actually an article about the up-and-coming luxury fashion and lifestyle brand Shanghai Tang. We have to say that this article rubbed us the wrong way because of the damn near breathless way in which it describes Shanghai and China. For example, take this first paragraph: It's 10 till 10:00 on a dark night in a 1,300-year-old Confucian temple in Shanghai, and if the weather......